How should I prepare for a virtual visit?

Here's how to prepare for your virtual visit:

Virtual care is a breeze, with just a few simple steps to ensure a smooth experience.

1. Check your messages

Look out for pre-appointment info and to-dos in your email and texts. We can't kick off your visit without them!

2. Join from home

To comply with licensing requirements, our clinicians must be licensed in your state of service. We'll need to verify your location matches what's on file — if we can't, your appointment may need to be rescheduled or cancelled, and our cancellation policy will apply.

3. Dress to move

Wear comfortable, fitted clothing that allows you to move freely — such as yoga pants, athletic wear, or anything you’d typically wear for a workout or walk.
Your PT will need to see how your whole body moves to assess your mechanics and movement patterns, and may guide you through stretches or exercises at an intensity appropriate for you. Fitted clothing helps your clinician get the full picture.

4. Create some space

Set up a small area where you can move around comfortably. The size of a yoga mat is perfect! Your clinician may have you demonstrate movements or walk through the space so they can observe your body mechanics on video.

5. Zoom in

Log in to your patient dashboard through your computer or our app to join your visit. You can join from your phone or computer. We recommend downloading the Zoom app ahead of your visit for the best experience.

Have Questions? We're Here! Call us or drop an email at info@theoriginway.com.