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Is virtual care covered by insurance?

We are actively working to expand in-network care nationwide. Origin is in-network with Cigna in most states where we provide physical therapy, and is also in-network with most major commercial insurers in California and Texas.

Origin is in-network with Cigna in the following states:

  • California
  • Colorado
  • Connecticut
  • Delaware
  • District of Columbia
  • Florida
  • Iowa
  • Massachussetts
  • Michigan
  • Minnesota
  • Montana
  • Nebraska
  • Nevada
  • New Jersey
  • New York
  • North Dakota
  • Oklahoma
  • Oregon
  • South Dakota
  • Texas
  • Utah
  • Virginia
  • Washington

In California, virtual care at Origin is in-network with:

  • Anthem Blue Cross
  • Blue Shield
  • Cigna
  • United Healthcare
  • Oxford
  • Aetna
  • MultiPlan

In Texas, virtual care at Origin is in-network with:

  • Blue Cross Blue Shield of Texas
  • Cigna
  • United Healthcare
  • Oxford
  • Aetna
  • MultiPlan
  • Covenant
  • Humana
  • Multiplan/PHCS
  • Novitas
  • Sana
  • Baylor Scott & White Health Plan

Since each plan is different, we cannot specifically verify your telehealth coverage before your appointment. We encourage you to call your insurance company to confirm and understand the details of your policy, including your financial responsibility, any limits to the number of visits you’re allowed each year and any authorizations required for ongoing care.

Other notes on insurance

  • We are currently unable to accept Medicare and Medicaid for virtual care.
  • If we are not in-network with your insurance plan, we're happy to provide a Superbill for you to submit to your insurance for reimbursement.
  • If your insurance denies coverage for any reason, you’ll be responsible for a cash rate of up to $150 for an evaluation and $75 for a follow-up.
  • If you are currently uninsured or do not have out-of-network benefits available we are o able to see you as a self pay patient.
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